Telecaller

Smart Tech wants to bring on a Telecaller for its HB Colony, Visakhapatnam team. Freshers can apply. Salary is up to ₹25,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary

Compensation: ₹15,000 – ₹25,000 per month.

Roles and responsibilities

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy

Who can apply

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Comfortable with Verbal communication, Active listening, Hindi and English, CRM tools
• Basic English
• Freshers can apply
• You are polite and calm under pressure

Job at a glance

• Job location: HB Colony, Visakhapatnam, Andhra Pradesh
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Work type: On-site

Apply today and take the next step in your career with Smart Tech.