Telecaller

Smart Tech Vision-Best Smart Classroom Setup | Digital Board Agency in Patna has an opening for a Telecaller based in Digha, Patna. The pay goes up to ₹12,000/month. Freshers can apply.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you will do

As a Telecaller, your work will include:

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets.
• You will identify upsell opportunities where relevant.
• You will log every interaction and its outcome in the support system.
• You will handle inbound and outbound customer calls, chats or emails.

Compensation

You will be paid ₹10,000 – ₹12,000 per month.

Requirements

• No prior experience needed — freshers can apply
• Minimum qualification: Tenth Pass
• Good knowledge of CRM tools, Complaint handling, Typing speed and Verbal communication
• Female Only
• Basic English
• Freshers can apply
• Someone polite and calm under pressure

Position details

• Location: Digha, Patna, Bihar
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Vacancies: 1

Ready to start? Upload your resume and apply to Smart Tech Vision-Best Smart Classroom Setup | Digital Board Agency in Patna today.