Customer Care Executive

Start your next role as a Customer Care Executive with Smart Technologies in Fairlands, Salem. The team is filling 3 vacancies. You can earn up to ₹14,000/month.

Note from the employer

Handle Customers Inbound And Outbound Calls. Solving Queries, Telling Them About Products / Offers / Services. Type : Outbound, Inbound | Languages : Tamil, English

Salary

You will be paid ₹10,000 – ₹14,000 per month.

Candidate profile

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of English, Inbound, Outbound and Tamil
• Basic English
• Freshers can apply
• Type: Outbound, Inbound
• Languages: Tamil, English
• You are calm under pressure and patient

Your responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Position details

• Work location: Fairlands, Salem, Tamil Nadu
• Interview: 9:00 AM - 4:00 PM | Monday to sunday
• Openings: 3
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work mode: Office-based

Interested? Apply now on BetterJobs with your resume — Smart Technologies reviews applications regularly.