Customer Care Representative

Start your next role as a Customer Care Representative with Smart Technology in S G Highway, Ahmedabad. You can earn up to ₹25,000/month.

In the employer’s words

Customer Care Representative. 1 - 2 Years Experience Compulsory. | Type : Domestic, Inbound, Sales | Languages : English, Hindi

What you get

Salary: ₹20,000 – ₹25,000 per month, based on skills and experience.

Day-to-day work

In this role, you will:

• Log every interaction and its outcome in the support system
• You'll meet quality, call-handling and satisfaction targets.
• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant

Skills and qualifications

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with Domestic, English, Hindi, Inbound, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic, Inbound, Sales
• Languages: English, Hindi
• Someone patient and polite

Quick facts

• Location: S G Highway, Ahmedabad, Gujarat
• Work type: Office-based
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Smart Technology.