Operation Manager

Join Smart Track Solutions Private Limited (Smarttrack Solutions Pvt Ltd) as an Operation Manager in Sector 11 - Gurgaon, Delhi. Salary is up to ₹30,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Basic Excel, Advanced Excel, Internet Surfing | Skills Needed : Email

Roles and responsibilities

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Compensation

Compensation: ₹25,000 – ₹30,000 per month.

Candidate profile

• 2+ years of experience in a similar role
• Education: Graduate
• Skills: Advanced Excel, Basic Excel, Email, Internet Surfing
• Good English
• More Than 2 Years Experience Compulsory.
• Basic Excel, Advanced Excel, Internet Surfing
• Skills Needed: Email
• Someone polite and calm under pressure

Position details

• Job location: Sector 11 - Gurgaon, Delhi, Delhi
• Vacancies: 1
• Work type: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Smart Track Solutions Private Limited (Smarttrack Solutions Pvt Ltd) reviews applications regularly.