Telecaller

Smart Work Solutions wants to bring on a Telecaller for its Kasturi Nagar, Bengaluru team. The pay goes up to ₹25,000/month. There are 25 open positions.

Employer’s description

We Are Looking Telecaller For Banking Field.

Requirements

• Open to freshers
• Education: Tenth Pass
• Comfortable with Complaint handling, Hindi and English, CRM tools, Typing speed
• Female Only
• Basic English
• Freshers can apply
• You are polite and customer-first

Your responsibilities

In this role, you will:

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Pay and perks

The salary for this role is ₹15,000 – ₹25,000 per month.

Job at a glance

• Work location: Kasturi Nagar, Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 25
• Shift: 10:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Smart Work Solutions.