Tele Caller

Smartfincorpco is looking for a Tele Caller to join its team in Anand Vihar, Delhi. Freshers can apply. There are 5 open positions. You can earn up to ₹15,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Type : Inbound, Outbound | Languages : English, Hindi

Salary and benefits

Compensation: ₹10,000 – ₹15,000 per month.

What the job involves

• Log every interaction and its outcome in the support system
• You'll identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets.

Candidate profile

• Ideal for freshers starting their career
• Education: Tenth Pass
• Comfortable with English, Hindi, Inbound, Outbound
• Basic English
• Freshers can apply
• Type: Inbound, Outbound
• Languages: English, Hindi
• A calm under pressure, polite attitude

Job at a glance

• Location: Anand Vihar, Delhi, Delhi
• Vacancies: 5
• Work mode: On-site
• Job type: Full time
• Timings: 10:00 AM - 6:30 PM | Monday to Saturday
• Interview: 10:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Smartfincorpco reviews applications regularly.