Telecaller

Smartpath Education Consulting Llp is hiring a Telecaller in Kadru, Ranchi. The pay goes up to ₹20,000/month. The team is filling 2 vacancies.

In the employer’s words

Educational Consultancy. 1 - 2 Years Experience Compulsory. | Languages : Telugu, Bengali, Hindi, English

What you get

The salary for this role is ₹12,000 – ₹20,000 per month.

What we are looking for

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with Bengali, English, Hindi, Telugu
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Telugu, Bengali, Hindi, English
• A polite, patient attitude

Day-to-day work

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Position details

• Job location: Kadru, Ranchi, Jharkhand
• Openings: 2
• Work type: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Smartpath Education Consulting Llp reviews applications regularly.