Senior Facility Manager

A new Senior Facility Manager role is open at Smashit Sporting Concepts Private Limited, Sector 4 - Noida, Delhi. The pay goes up to ₹22,000/month.

In the employer’s words

Ensure Seamless Day-To-Day Operations And High Standards Of Facility Management. Attend And Assist Customers At The Venue, Ensuring A Positive Customer Experience. Handle Escalated Customer Queries, Bookings, And Payments Efficiently And Professionally. Review And Consolidate Reports From Team And Provide Regular Updates To Regional Manager. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Salary

The salary for this role is ₹20,000 – ₹22,000 per month.

Who can apply

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Skills: English, Hindi
• Male Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• A patient, customer-first attitude

Your responsibilities

• Log every interaction and its outcome in the support system.
• You will handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets.
• You'll escalate complex cases to the right team within the SLA.

Job at a glance

• Job location: Sector 4 - Noida, Delhi, Delhi
• Openings: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Shift: Morning shift : 5 am - 2:30 pm Evening shift : 2:30 pm - 12 am Rotational shifts one weekly off
• Work type: On-site

Ready to start? Upload your resume and apply to Smashit Sporting Concepts Private Limited today.