Ecommerce Account Manager

Smc (Inc) is looking for an Ecommerce Account Manager to join its team in Rajouri Garden, Delhi. You can earn up to ₹35,000/month.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory. | Skills Needed : Computer, Email | Basic Excel, MS Word

What you will do

• Follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

What you get

The salary for this role is ₹25,000 – ₹35,000 per month.

Eligibility

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: Basic Excel, Computer, Email, Ms Word
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Skills Needed: Computer, Email
• Basic Excel, MS Word
• A polite, patient attitude

Quick facts

• Job location: Rajouri Garden, Delhi, Delhi
• Job type: Full time
• Working hours: 10:30 AM - 7:00 PM | Monday to Saturday
• Vacancies: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office

Interested? Apply now on BetterJobs with your resume — Smc (Inc) reviews applications regularly.