Bpo Executive

Looking for a Bpo Executive role in Sector 1 - Noida, Delhi? Smc Insurance Brokers Private Limited is hiring now. There are 15 open positions. The pay goes up to ₹20,000/month. Great for first-time job seekers.

Employer’s description

To Make Interstead Leads For Life Insurance. Type : Sales, Domestic, Outbound, Inbound | Languages : Hindi, English

What you get

You will be paid ₹14,000 – ₹20,000 per month.

Candidate profile

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of Domestic, English, Hindi, Inbound, Outbound and Sales
• Basic English
• Freshers can apply
• Type: Sales, Domestic, Outbound, Inbound
• Languages: Hindi, English
• A customer-first, patient attitude

Roles and responsibilities

Here is what a typical day looks like:

• You'll handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• You'll log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Quick facts

• Work location: Sector 1 - Noida, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Openings: 15
• Working hours: 10:00 AM - 7:00 PM | Monday to Saturday30
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Smc Insurance Brokers Private Limited reviews applications regularly.