Banking Customer Service

Smi Staffing Services has an opening for a Banking Customer Service based in Kukatpally, Hyderabad. Salary is up to ₹21,000/month. There are 30 open positions.

Note from the employer

Customer Service Executive. Solve The Customer Queries On Call. Languages : Kannada, English, Hindi, Kannada

What the job involves

• You will log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• You will escalate complex cases to the right team within the SLA.

Compensation

The salary for this role is ₹15,000 – ₹21,000 per month.

Candidate profile

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of English, Hindi and Kannada
• Good English
• Freshers can apply
• Languages: Kannada, English, Hindi, Kannada

Quick facts

• Location: Kukatpally, Hyderabad, Telangana
• Vacancies: 30
• Work type: On-site
• Employment type: Full time
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Shift: 09:30 am - 6:30pm | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Smi Staffing Services reviews applications regularly.