Bpo Executive

Looking for a Bpo Executive role in Kukatpally, Hyderabad? Smi Staffing Services is hiring now. You can earn up to ₹19,000/month. There are 30 open positions.

Note from the employer

Customer Service Executive. 1 - 2 Years Experience Compulsory. | Type : Inbound | Languages : English, Hindi, Telugu

What you will do

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• You'll handle inbound and outbound customer calls, chats or emails.

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Good knowledge of English, Hindi, Inbound and Telugu
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound
• Languages: English, Hindi, Telugu
• Someone polite and patient

Compensation

The salary for this role is ₹15,000 – ₹19,000 per month.

Position details

• Location: Kukatpally, Hyderabad, Telangana
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work type: Work from office
• Vacancies: 30
• Job type: Full time
• Working hours: 09:30 am - 6:30pm | Monday to Saturday

Apply today and take the next step in your career with Smi Staffing Services.