(Cca) Customer Care Associate

Smi Staffing Services is hiring a (Cca) Customer Care Associate in Kukatpally, Hyderabad. The pay goes up to ₹17,000/month. There are 30 open positions. Freshers can apply.

In the employer’s words

Customer Service Executive. Languages : English, Hindi, Telugu

Who can apply

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: English, Hindi, Telugu
• Good English
• Freshers can apply
• Languages: English, Hindi, Telugu
• A calm under pressure, polite attitude

Roles and responsibilities

As a (Cca) Customer Care Associate, your work will include:

• You will identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• You will escalate complex cases to the right team within the SLA.

Compensation

Salary: ₹12,000 – ₹17,000 per month, based on skills and experience.

Job at a glance

• Work location: Kukatpally, Hyderabad, Telangana
• Vacancies: 30
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time
• Work type: On-site

Ready to start? Upload your resume and apply to Smi Staffing Services today.