Customer Care Executive

A new Customer Care Executive role is open at Smi Staffing Services, Kukatpally, Hyderabad. There are 30 open positions. The pay goes up to ₹20,000/month. Freshers can apply.

Employer’s description

Handling Customer Queries Through Calls. Type : Inbound, Domestic | Languages : English, Hindi, Kannada, Telugu, Tamil, Malayalam

What we are looking for

• Freshers are welcome to apply
• Graduate or equivalent
• Good knowledge of Domestic, English, Hindi, Inbound, Kannada, Malayalam, Tamil and Telugu
• Good English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: English, Hindi, Kannada, Telugu, Tamil, Malayalam
• Someone calm under pressure and polite

What the job involves

As a Customer Care Executive, your work will include:

• You will identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• You'll meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

Compensation

Compensation: ₹14,000 – ₹20,000 per month.

Position details

• Job location: Kukatpally, Hyderabad, Telangana
• Employment type: Full time
• Work type: On-site
• Vacancies: 30
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday

Ready to start? Upload your resume and apply to Smi Staffing Services today.