Customer Service (Inbound)

Looking for a Customer Service (Inbound) role in Kukatpally, Hyderabad? SMI staffing services is hiring now. The team is filling 30 vacancies. No experience? You can still apply. Salary is up to ₹19,000/month.

In the employer’s words

Customer Service Executive. Languages : English, Hindi, Telugu

Who can apply

• No prior experience needed — freshers can apply
• Graduate or equivalent
• Skills: English, Hindi, Telugu
• Good English
• Freshers can apply
• Languages: English, Hindi, Telugu
• You are customer-first and patient

What you will do

In this role, you will:

• You'll follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

What you get

The salary for this role is ₹15,000 – ₹19,000 per month.

Quick facts

• Work location: Kukatpally, Hyderabad, Telangana
• Work mode: On-site
• Job type: Full time
• Vacancies: 30
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by SMI staffing services.