Customer Service (Inbound Process)

Start your next role as a Customer Service (Inbound Process) with Smi Staffing Services in Kukatpally, Hyderabad. There are 30 open positions. Salary is up to ₹20,000/month.

Note from the employer

Customer Service Executive. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi

Key responsibilities

As a Customer Service (Inbound Process), your work will include:

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• You'll meet quality, call-handling and satisfaction targets.

Requirements

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Good knowledge of English and Hindi
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi
• Someone polite and patient

What you get

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Job details

• Location: Kukatpally, Hyderabad, Telangana
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Work mode: Office-based
• Employment type: Full time
• Vacancies: 30

Apply today and take the next step in your career with Smi Staffing Services.