Customer Service (Inbound Process)

Smi Staffing Services is looking for a Customer Service (Inbound Process) to join its team in Kukatpally, Hyderabad. The pay goes up to ₹20,000/month. 30 candidates will be hired for this role.

In the employer’s words

Customer Service Executive. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi

What the job involves

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

What we are looking for

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with English, Hindi
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi

Pay and perks

The salary for this role is ₹16,000 – ₹20,000 per month.

Quick facts

• Job location: Kukatpally, Hyderabad, Telangana
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time
• Vacancies: 30
• Work mode: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Smi Staffing Services.