Inbound Customer Service Advisor

Smi Staffing Services wants to bring on an Inbound Customer Service Advisor for its Kukatpally, Hyderabad team. There are 30 open positions. Salary is up to ₹22,000/month. Freshers can apply.

Employer’s description

Handling The Customer Queries Through Calls. Type : Inbound | Languages : English, Hindi, Telugu

Who can apply

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of English, Hindi, Inbound and Telugu
• Good English
• Freshers can apply
• Type: Inbound
• Languages: English, Hindi, Telugu
• You are polite and customer-first

Roles and responsibilities

• Log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• You will resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Compensation

The salary for this role is ₹17,000 – ₹22,000 per month.

Job at a glance

• Work location: Kukatpally, Hyderabad, Telangana
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work type: Office-based
• Openings: 30
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Smi Staffing Services.