Inbound Customer Service

Smi Staffing Services is looking for an Inbound Customer Service to join its team in Kukatpally, Hyderabad. Freshers can apply. The pay goes up to ₹22,000/month. 30 candidates will be hired for this role.

Note from the employer

Handling Customer Queries Through Calls . Type : Inbound, Domestic | Languages : English, Hindi, Kannada, Telugu, Tamil

Day-to-day work

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Skills and qualifications

• Open to freshers
• 12th Pass or equivalent
• Skills: Domestic, English, Hindi, Inbound, Kannada, Tamil, Telugu
• Good English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: English, Hindi, Kannada, Telugu, Tamil
• Someone polite and patient

Salary

Compensation: ₹17,000 – ₹22,000 per month.

Job at a glance

• Work location: Kukatpally, Hyderabad, Telangana
• Job type: Full time
• Openings: 30
• Work type: On-site
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Shift: 09:30 am - 6:30pm | Monday to Saturday

Click Apply to send your profile to Smi Staffing Services. It takes less than a minute.