Inbound Customer Service

Looking for an Inbound Customer Service role in Kukatpally, Hyderabad? Smi Staffing Services is hiring now. You can earn up to ₹22,000/month. The team is filling 30 vacancies.

In the employer’s words

Handle Customer Queries Through Calls. Type : Inbound | Languages : English, Hindi, Kannada, Telugu, Tamil, Malayalam

Requirements

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with English, Hindi, Inbound, Kannada, Malayalam, Tamil, Telugu
• Good English
• Freshers can apply
• Type: Inbound
• Languages: English, Hindi, Kannada, Telugu, Tamil, Malayalam
• Someone polite and patient

Compensation

The salary for this role is ₹18,000 – ₹22,000 per month.

Day-to-day work

As an Inbound Customer Service, your work will include:

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Job at a glance

• Job location: Kukatpally, Hyderabad, Telangana
• Job type: Full time
• Work mode: Office-based
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 30
• Shift: 09:30 am - 6:30pm | Monday to Saturday

Click Apply to send your profile to Smi Staffing Services. It takes less than a minute.