Inbound Customer Service

Looking for an Inbound Customer Service role in Begumpet, Hyderabad? Smi Staffing Services is hiring now. Freshers can apply. The pay goes up to ₹18,000/month. The team is filling 30 vacancies.

Note from the employer

Customer Service Executive Solve The Customer Queries On Call. Languages : English, Hindi, Telugu

Salary

You will be paid ₹13,000 – ₹18,000 per month.

Your responsibilities

In this role, you will:

• Identify upsell opportunities where relevant
• You will handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status.

Who can apply

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: English, Hindi, Telugu
• Female Only
• Basic English
• Freshers can apply
• Languages: English, Hindi, Telugu
• A customer-first, calm under pressure attitude

Quick facts

• Location: Begumpet, Hyderabad, Telangana
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time
• Vacancies: 30
• Work mode: Office-based
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

Ready to start? Upload your resume and apply to Smi Staffing Services today.