Inbound Voice Process

Start your next role as an Inbound Voice Process with Smi Staffing Services in Kukatpally, Hyderabad. There are 30 open positions. You can earn up to ₹21,000/month.

Note from the employer

Solving The Customer Queries Through Calls. Type : Domestic, Inbound | Languages : English, Hindi, Kannada, Telugu, Tamil

Day-to-day work

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Pay and perks

Compensation: ₹18,000 – ₹21,000 per month.

Who can apply

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of Domestic, English, Hindi, Inbound, Kannada, Tamil and Telugu
• Good English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: English, Hindi, Kannada, Telugu, Tamil

Position details

• Work location: Kukatpally, Hyderabad, Telangana
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Work type: Work from office
• Openings: 30
• Job type: Full time

Click Apply to send your profile to Smi Staffing Services. It takes less than a minute.