International Voice Process Agent

SMI staffing services has an opening for an International Voice Process Agent based in Nanakramguda, Hyderabad. There are 30 open positions. Freshers can apply. The pay goes up to ₹26,000/month.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Languages : English

What we are looking for

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: English
• Good English
• Freshers can apply
• Languages: English
• You are customer-first and patient

What you get

The salary for this role is ₹18,000 – ₹26,000 per month.

Your responsibilities

• You will follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Quick facts

• Location: Nanakramguda, Hyderabad, Telangana
• Working hours: Rotational
• Openings: 30
• Employment type: Full time
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to SMI staffing services. It takes less than a minute.