Tele Calling Bpo Executive

Smi Staffing Services is looking for a Tele Calling Bpo Executive to join its team in Begumpet, Hyderabad. Salary is up to ₹25,000/month. Freshers can apply. There are 30 open positions.

In the employer’s words

Handle Outbound/Inbound Calls To Promote Products Or Services, Generate Leads, Resolve Customer Queries, And Close Sales While Meeting Targets. Type : Domestic, Outbound | Languages : English, Hindi, Telugu

Pay and perks

Compensation: ₹16,000 – ₹25,000 per month.

Who can apply

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with Domestic, English, Hindi, Outbound, Telugu
• Good English
• Freshers can apply
• Type: Domestic, Outbound
• Languages: English, Hindi, Telugu
• A calm under pressure, customer-first attitude

Roles and responsibilities

As a Tele Calling Bpo Executive, your work will include:

• You'll escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Quick facts

• Work location: Begumpet, Hyderabad, Telangana
• Openings: 30
• Work type: Office-based
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 am - 4:00pm | Monday to Saturday

Apply today and take the next step in your career with Smi Staffing Services.