Tele Calling (Voice Process )

A new Tele Calling (Voice Process ) role is open at Smi Staffing Services, Begumpet, Hyderabad. The pay goes up to ₹20,000/month. Freshers can apply. There are 30 open positions.

Employer’s description

Handling Customer Queries Through Calls. Type : Inbound, Domestic | Languages : English, Hindi, Telugu

Roles and responsibilities

In this role, you will:

• Log every interaction and its outcome in the support system
• You'll identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Pay and perks

Salary: ₹13,000 – ₹20,000 per month, based on skills and experience.

Candidate profile

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: Domestic, English, Hindi, Inbound, Telugu
• Good English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: English, Hindi, Telugu
• A customer-first, calm under pressure attitude

Quick facts

• Location: Begumpet, Hyderabad, Telangana
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time
• Work type: On-site
• Vacancies: 30
• Interview: 11:00 am - 4:00pm | Monday to Saturday

Apply today and take the next step in your career with Smi Staffing Services.