Telecaller Inbound

Smi Staffing Services is looking for a Telecaller Inbound to join its team in Begumpet, Hyderabad. The team is filling 30 vacancies. Salary is up to ₹21,000/month. Freshers can apply.

In the employer’s words

Handling Customer Queries Through Calls . Type : Domestic, Inbound | Languages : English, Hindi, Telugu

Skills and qualifications

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of Domestic, English, Hindi, Inbound and Telugu
• Good English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: English, Hindi, Telugu
• Someone patient and calm under pressure

What you will do

As a Telecaller Inbound, your work will include:

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Pay and perks

Compensation: ₹17,000 – ₹21,000 per month.

Quick facts

• Location: Begumpet, Hyderabad, Telangana
• Work mode: On-site
• Vacancies: 30
• Employment type: Full time
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Shift: 09:30 am - 6:30pm | Monday to Saturday

Ready to start? Upload your resume and apply to Smi Staffing Services today.