Telecaller Inbound

Join Smi Staffing Services as a Telecaller Inbound in Begumpet, Hyderabad. The team is filling 30 vacancies. You can earn up to ₹21,000/month.

Employer’s description

Handling Customer Queries Through Calls. Type : Inbound, Domestic | Languages : English, Hindi, Telugu

Your responsibilities

As a Telecaller Inbound, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Pay and perks

The salary for this role is ₹17,000 – ₹21,000 per month.

Candidate profile

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Comfortable with Domestic, English, Hindi, Inbound, Telugu
• Good English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: English, Hindi, Telugu
• A calm under pressure, customer-first attitude

Job details

• Work location: Begumpet, Hyderabad, Telangana
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time
• Openings: 30
• Work mode: On-site

Ready to start? Upload your resume and apply to Smi Staffing Services today.