Telecaller Inbound

Smi Staffing Services has an opening for a Telecaller Inbound based in Begumpet, Hyderabad. The pay goes up to ₹26,000/month. There are 30 open positions. Freshers can apply.

Note from the employer

Telecalling Bpo Process. Type : Domestic | Languages : English, Hindi, Telugu

Roles and responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status.

Candidate profile

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: Domestic, English, Hindi, Telugu
• Good English
• Freshers can apply
• Type: Domestic
• Languages: English, Hindi, Telugu
• Someone patient and customer-first

Pay and perks

The salary for this role is ₹21,000 – ₹26,000 per month.

Job details

• Job location: Begumpet, Hyderabad, Telangana
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work type: On-site
• Openings: 30
• Job type: Full time
• Working hours: 09:30 am - 6:30pm | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Smi Staffing Services.