Voice Process Officer

Join Smi Staffing Services as a Voice Process Officer in Begumpet, Hyderabad. The team is filling 30 vacancies. No experience? You can still apply. The pay goes up to ₹20,000/month.

In the employer’s words

Telesales Executive. Languages : English, Hindi, Telugu

Salary and benefits

Salary: ₹13,000 – ₹20,000 per month, based on skills and experience.

What we are looking for

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Telugu
• Good English
• Freshers can apply
• Languages: English, Hindi, Telugu
• A customer-first, polite attitude

What the job involves

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Job at a glance

• Location: Begumpet, Hyderabad, Telangana
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Vacancies: 30
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time
• Work type: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Smi Staffing Services.