Education Counsellor

A new Education Counsellor role is open at Smile Distance Learning Opc Pvt Ltd, Rajouri Garden, Delhi. Salary is up to ₹30,000/month. 20 candidates will be hired for this role.

Note from the employer

Recognising Student'S Ability, Helping In Reducing Stress, Identifying Problems And Finds Suitable Solutions, Directs Students To Choose Career Path. 1 - 2 Years Experience Compulsory. | Type : Sales | Marketing | Languages : English, Hindi

Your responsibilities

• Meet quality, call-handling and satisfaction targets
• You'll log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA.

Salary and benefits

The salary for this role is ₹20,000 – ₹30,000 per month.

Candidate profile

• 1–2 years of relevant experience
• Education: Graduate
• Comfortable with English, Hindi, Marketing, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Marketing
• Languages: English, Hindi
• A customer-first, calm under pressure attitude

Quick facts

• Location: Rajouri Garden, Delhi, Delhi
• Employment type: Full time
• Openings: 20
• Work mode: Office-based
• Timings: 10.00am - 6:30pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday

Ready to start? Upload your resume and apply to Smile Distance Learning Opc Pvt Ltd today.