Customer Success Manager

Looking for a Customer Success Manager role in Sector 15 - Noida, Delhi? Smile E-Commerce Services is hiring now. The team is filling 10 vacancies. Salary is up to ₹20,000/month.

In the employer’s words

Customer Advocacy: Act As The Voice Of The Customer, Providing Feedback To Product And Engineering Teams To Improve The Customer Experience.Proactive Support: Monitor Customer Health And Take A Proactive Approach To Address Any Issues Or Challenges Customers Face.Problem Solving: Troubleshoot And Resolve Customer Issues Quickly And Effectively,. 1 - 2 Years Experience Compulsory. | Type : Outbound, Domestic, Inbound | Languages : Hindi, English

Skills and qualifications

• 1–2 years of relevant experience
• Education: Graduate
• Good knowledge of Domestic, English, Hindi, Inbound and Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Domestic, Inbound
• Languages: Hindi, English
• Someone persuasive and self-motivated

Pay and perks

Salary: ₹18,000 – ₹20,000 per month, based on skills and experience.

Your responsibilities

• Record visits, calls and orders in the CRM or daily report
• Explain products and offers clearly and handle objections.
• Identify and approach new customers in the assigned territory
• You'll share market and competitor feedback with the team.
• Prepare quotations and close deals with decision makers

Job details

• Location: Sector 15 - Noida, Delhi, Delhi
• Work mode: On-site
• Shift: 9;30:00 AM - 6:30 PM | Monday to Saturday
• Openings: 10
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Smile E-Commerce Services.