Telecaller

A new Telecaller role is open at Smile Foundation, Husainganj, Lucknow. You can earn up to ₹15,000/month. 15 candidates will be hired for this role. Freshers can apply.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Languages : English, Hindi

What the job involves

As a Telecaller, your work will include:

• You will log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• You'll escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

What you get

The salary for this role is ₹11,000 – ₹15,000 per month.

Who can apply

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: English, Hindi
• Female Only
• Basic English
• Freshers can apply
• Languages: English, Hindi
• Someone calm under pressure and patient

Position details

• Location: Husainganj, Lucknow, Uttar Pradesh
• Employment type: Full time
• Openings: 15
• Work type: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Smile Foundation.