Senior Account Manager

SMJ Global Advisors Pvt Ltd wants to bring on a Senior Account Manager for its Karkardooma, Delhi team. You can earn up to ₹35,000/month.

In the employer’s words

Key Responsibilities: Finalization And Filing Of Gst Returns (Gstr-1, Gstr-3B, Annual Returns) Income Tax Return Filing (Itr-3, Itr-5 And Business Returns) Tds Return Filing And Compliance Management Handling Gst Notices, Departmental Queries, And Assessments Supervising And Managing A Team Of 810 Accountants Reviewing And Rechec. More Than 2 Years Experience Compulsory.

Salary and benefits

Salary: ₹15,000 – ₹35,000 per month, based on skills and experience.

Requirements

• At least 2 years of relevant experience
• 12th Pass or equivalent
• Skills: Verbal communication, Hindi and English, Active listening, Complaint handling
• Basic English
• More Than 2 Years Experience Compulsory.
• A polite, customer-first attitude

Your responsibilities

In this role, you will:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system

Job details

• Location: Karkardooma, Delhi, Delhi
• Employment type: Full time
• Openings: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 10:00 AM - 6:00 PM | Monday to Saturday
• Work mode: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by SMJ Global Advisors Pvt Ltd.