Tele Caller

Start your next role as a Tele Caller with Smoke Hub in Chromepet, Chennai. 4 candidates will be hired for this role. No experience? You can still apply. Salary is up to ₹15,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Languages : English, Tamil

Candidate profile

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: English, Tamil
• Basic English
• Freshers can apply
• Languages: English, Tamil
• You are polite and patient

Pay and perks

Compensation: ₹12,000 – ₹15,000 per month.

Roles and responsibilities

In this role, you will:

• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• You will meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Quick facts

• Location: Chromepet, Chennai, Tamil Nadu
• Working hours: 10 AM - 07 PM | Monday to Saturday
• Job type: Full time
• Work mode: Work from office
• Vacancies: 4
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Smoke Hub. It takes less than a minute.