It Support Executive

A new It Support Executive role is open at Smriti IVF, Saguna More, Patna. Salary is up to ₹18,000/month.

In the employer’s words

To Manage The Internet Connectivity , Call Centre , Recharging Our Contact Numbers And Maintains Software Functioning And Call Also Giving A Detailed Daily Call Centre Analysis And Reporting. More Than 2 Years Experience Compulsory. | Type : Outbound, Inbound | Languages : Hindi, English

Key responsibilities

• You'll identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

What you get

You will be paid ₹15,000 – ₹18,000 per month.

Candidate profile

• At least 2 years of relevant experience
• Education: Graduate
• Comfortable with English, Hindi, Inbound, Outbound
• Male Only
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Outbound, Inbound
• Languages: Hindi, English
• Someone patient and polite

Job details

• Job location: Saguna More, Patna, Bihar
• Job type: Full time
• Openings: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Smriti IVF.