Telecaller Outbound

A new Telecaller Outbound role is open at Sms Fintec Solutions, JP Nagar Phase 1, Bengaluru. 10 candidates will be hired for this role. Salary is up to ₹25,000/month.

In the employer’s words

An Outbound Call Center Agent Proactively Initiates Calls To Potential Or Existing Customers For Sales, Lead Generation, Surveys, Or Customer Service Follow-Ups. They Utilize Persuasive Communication To Promote Products/Services, Adhere To Scripts, Manage Client Databases, And Meet Performance Targets Like Conversion Rates Or Call Volume. Type : Outbound, Sales, Inbound | Languages : Hindi, Tamil, Telugu, Kannada, English

What the job involves

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• You'll follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Pay and perks

The salary for this role is ₹10,000 – ₹25,000 per month.

Requirements

• Ideal for freshers starting their career
• Minimum qualification: Tenth Pass
• Good knowledge of English, Hindi, Inbound, Kannada, Outbound, Sales, Tamil and Telugu
• Female Only
• Good English
• Freshers can apply
• Type: Outbound, Sales, Inbound
• Languages: Hindi, Tamil, Telugu, Kannada, English
• A customer-first, polite attitude

Job at a glance

• Work location: JP Nagar Phase 1, Bengaluru, Karnataka
• Vacancies: 10
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Sms Fintec Solutions.