Telecaller

Join SMS Security as a Telecaller in Subudhipur, Bhubaneswar. You can earn up to ₹12,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Pay and perks

Compensation: ₹9,000 – ₹12,000 per month.

What you will do

Here is what a typical day looks like:

• You will resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• You will follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets

Requirements

• Freshers are welcome to apply
• Education: Tenth Pass
• Skills: Hindi and English, Verbal communication, Active listening, CRM tools
• Basic English
• Freshers can apply
• Someone patient and customer-first

Job details

• Location: Subudhipur, Bhubaneswar, Odisha
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Job type: Full time
• Vacancies: 1

If this job suits you, apply now — shortlisted candidates will be contacted by SMS Security.