Telecaller & Carrer Guidance

Smscap is looking for a Telecaller & Carrer Guidance to join its team in Nehru Nagar, Coimbatore. 2 candidates will be hired for this role. Great for first-time job seekers. You can earn up to ₹15,000/month.

In the employer’s words

Telecaller And Student Carrer Guidance.

Roles and responsibilities

As a Telecaller & Carrer Guidance, your work will include:

• Resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• You'll identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets

Salary

Compensation: ₹10,000 – ₹15,000 per month.

Who can apply

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: Typing speed, Complaint handling, CRM tools, Active listening
• Basic English
• Freshers can apply

Job details

• Work location: Nehru Nagar, Coimbatore, Tamil Nadu
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: On-site
• Timings: 8.30am - 6:00pm | Monday to Saturday
• Employment type: Full time
• Openings: 2

Ready to start? Upload your resume and apply to Smscap today.