Telecaller

SN Enterprises has an opening for a Telecaller based in Amaravathi, Guntur. Great for first-time job seekers. Salary is up to ₹15,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Who can apply

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of Complaint handling, Active listening, CRM tools and Verbal communication
• Basic English
• Freshers can apply
• A polite, patient attitude

Salary

Compensation: ₹15,000 per month.

Your responsibilities

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• You'll escalate complex cases to the right team within the SLA.

Quick facts

• Job location: Amaravathi, Guntur, Andhra Pradesh
• Openings: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by SN Enterprises.