Telecaller

Join SN Enterprises as a Telecaller in Karkhana, Hyderabad. Freshers can apply. Salary is up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of CRM tools, Complaint handling, Active listening and Typing speed
• Female Only
• Basic English
• Freshers can apply
• Someone polite and customer-first

Salary and benefits

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

What you will do

As a Telecaller, your work will include:

• You'll meet quality, call-handling and satisfaction targets.
• You will identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy

Job details

• Work location: Karkhana, Hyderabad, Telangana
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 1

Click Apply to send your profile to SN Enterprises. It takes less than a minute.