International Voice Process Agent

Join Snap Inventures as an International Voice Process Agent in Kalasipalayam, Bengaluru. No experience? You can still apply. Salary is up to ₹35,000/month. The team is filling 5 vacancies.

Note from the employer

Looking For Candidates With Us Accent Or Neutral Accent With Fluent English. Type : Outbound, International | Languages : English

What the job involves

As an International Voice Process Agent, your work will include:

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Skills and qualifications

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: English, International, Outbound
• Good English
• Freshers can apply
• Type: Outbound, International
• Languages: English
• A customer-first, calm under pressure attitude

Salary

The salary for this role is ₹30,000 – ₹35,000 per month.

Quick facts

• Location: Kalasipalayam, Bengaluru, Karnataka
• Work mode: Work from office
• Employment type: Full time
• Vacancies: 5
• Interview: 09:00 am - 6:00pm | Monday to Saturday
• Shift: 09:30 pm - 6:30am | Monday to Saturday

Ready to start? Upload your resume and apply to Snap Inventures today.