Email Support Executive

Snapmint Credit Advisory Private Limited is hiring an Email Support Executive in Tonk Road, Jaipur. Salary is up to ₹21,000/month. 30 candidates will be hired for this role.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory. | Type : Domestic, Outbound | Languages : English

What you will do

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• You'll identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

What we are looking for

• 1–2 years of relevant experience
• Education: Graduate
• Good knowledge of Domestic, English and Outbound
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic, Outbound
• Languages: English
• A customer-first, patient attitude

Pay and perks

You will be paid ₹14,000 – ₹21,000 per month.

Job details

• Work location: Tonk Road, Jaipur, Rajasthan
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Timings: 10:00 AM - 7:00 PM | Monday to Saturday
• Work mode: Office-based
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Snapmint Credit Advisory Private Limited reviews applications regularly.