Team Leader

Sneha Associates has an opening for a Team Leader based in Warangal. The pay goes up to ₹30,000/month. 10 candidates will be hired for this role.

Employer’s description

We Are Looking For An Experienced Collection & Recovery Team Leader To Manage And Drive A Team Of Collection Executives, Achieve Recovery Targets, And Handle Loan Portfolios Assigned By Banks/Nbfcs. 1 - 2 Years Experience Compulsory. | Type : Domestic | Languages : Telugu, English | Preferred Experience In : Real Estate

What you get

Compensation: ₹25,000 – ₹30,000 per month.

Candidate profile

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English, Real Estate and Telugu
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic
• Languages: Telugu, English
• Preferred Experience In: Real Estate
• Someone patient and calm under pressure

What the job involves

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy.

Position details

• Location: Warangal, Telangana
• Employment type: Full time
• Work type: Office-based
• Openings: 10
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Sneha Associates reviews applications regularly.