Tele Caller

Snetik Builder And Developers Private Limited wants to bring on a Tele Caller for its Ambegaon Budruk, Pune team. There are 12 open positions. No experience? You can still apply. You can earn up to ₹20,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Your responsibilities

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

What you get

Salary: ₹10,000 – ₹20,000 per month, based on skills and experience.

Eligibility

• Open to freshers
• Education: 12th Pass
• Comfortable with Active listening, Typing speed, Hindi and English, CRM tools
• Basic English
• Freshers can apply
• A polite, calm under pressure attitude

Quick facts

• Location: Ambegaon Budruk, Pune, Maharashtra
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: On-site
• Vacancies: 12

Click Apply to send your profile to Snetik Builder And Developers Private Limited. It takes less than a minute.