Front Office Supervisor

Join Sobti Neuro & Super Speciality Hospital as a Front Office Supervisor in Civil Lines, Ludhiana. The team is filling 3 vacancies. You can earn up to ₹25,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Languages : English, Hindi, Punjabi

What you will do

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• You will resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system.

Skills and qualifications

• 2+ years of experience in a similar role
• 12th Pass or equivalent
• Skills: English, Hindi, Punjabi
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: English, Hindi, Punjabi
• You are patient and calm under pressure

Salary and benefits

Compensation: ₹15,000 – ₹25,000 per month.

Position details

• Job location: Civil Lines, Ludhiana, Punjab
• Work mode: Work from office
• Working hours: 9:00 AM - 8:00 PM | Monthly 2 Rotational off
• Openings: 3
• Job type: Full time
• Interview timings: 9:30 AM - 12:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Sobti Neuro & Super Speciality Hospital reviews applications regularly.