Telecalling Executive

A new Telecalling Executive role is open at Society First, Bhumkar Chowk, Pune. The pay goes up to ₹20,000/month. The team is filling 10 vacancies.

Employer’s description

Communication And Provide Timely Updates To Clients. Handle Client Concerns And Coordinate With Internal Teams For Resolution. Build And Maintain Strong Client Relationships Through Excellent Service. Maintain Records Of Client Interactions And Follow-Ups. 1 - 2 Years Experience Compulsory. | Type : Sales | Marketing | Languages : Marathi | Preferred Experience In : Real Estate

Roles and responsibilities

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• You'll follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Compensation

Salary: ₹18,000 – ₹20,000 per month, based on skills and experience.

Candidate profile

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with Marathi, Marketing, Real Estate, Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Marketing
• Languages: Marathi
• Preferred Experience In: Real Estate

Job at a glance

• Location: Bhumkar Chowk, Pune, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 10
• Job type: Full time
• Shift: 11:30 AM - 7:30 PM | Wednesday to Monday
• Work mode: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Society First.