Tele Caller

Soft 360 is hiring a Tele Caller in Vapi, Valsad. The pay goes up to ₹25,000/month. The team is filling 2 vacancies.

Note from the employer

We Are Seeking A Highly Motivated And Result-Driven Tele Sales Executive To Join Our Team And Promote Tally Prime, The Latest Version Of Our Renowned Accounting And Business Management Software. As A Tele Sales Executive For Tally Prime, You Will Be Responsible For Reaching Out To Potential Customers, Building Relationships, And Driving Sales. 1 - 2 Years Experience Compulsory. | Languages : Gujarati, Hindi, English

Your responsibilities

As a Tele Caller, your work will include:

• Resolve queries and complaints with patience and accuracy
• You will log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets.

Salary

Salary: ₹14,000 – ₹25,000 per month, based on skills and experience.

Eligibility

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: English, Gujarati, Hindi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Gujarati, Hindi, English
• Someone calm under pressure and polite

Quick facts

• Job location: Vapi, Valsad, Gujarat
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2
• Work mode: On-site
• Working hours: 9:30 AM - 6:00 PM | Monday to Saturday
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Soft 360 reviews applications regularly.