Customer Support Executive

Start your next role as a Customer Support Executive with Software@Work in Santacruz East, Mumbai. The pay goes up to ₹25,000/month. 10 candidates will be hired for this role.

Note from the employer

Provide Exceptional Customer Support And Assistance To Users Of Our Tally Software, Resolving Issues And Answering Queries Promptly And Effectively. Utilize Your Deep Knowledge Of Tally To Guide Customers Through Software Functionalities, Troubleshoot Technical Problems, And Ensure Smooth Software Operations. Solve Customer Pain-Points. 1 - 2 Years Experience Compulsory.

Salary and benefits

The salary for this role is ₹15,000 – ₹25,000 per month.

What the job involves

As a Customer Support Executive, your work will include:

• You'll explain products and offers clearly and handle objections.
• Identify and approach new customers in the assigned territory.
• You will record visits, calls and orders in the CRM or daily report.
• Share market and competitor feedback with the team.
• Follow up on leads and convert them into sales
• Build long-term relationships with existing clients.

Who can apply

• 1–2 years of relevant experience
• Graduate or equivalent
• Comfortable with Lead generation, Local market knowledge, Negotiation, Presentation
• Good English
• 1 - 2 Years Experience Compulsory.
• A confident, self-motivated attitude

Quick facts

• Job location: Santacruz East, Mumbai, Maharashtra
• Job type: Full time
• Interview: 12:30 PM - 5:00 PM | Monday to Friday, 12.00 PM - 1.00 PM - Saturday
• Openings: 10
• Work type: Office-based
• Timings: 10.00 AM - 6:00PM | Monday to Friday, 10.00 AM - 1.30 PM - Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Software@Work.