Telecaller

Join Solar Cleaning India as a Telecaller in Bahadurgarh, Jhajjar. Salary is up to ₹12,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Your responsibilities

As a Telecaller, your work will include:

• Handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• You will identify upsell opportunities where relevant.
• You'll meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system

What you get

You will be paid ₹10,000 – ₹12,000 per month.

Candidate profile

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: Typing speed, Verbal communication, Hindi and English, CRM tools
• Basic English
• Freshers can apply
• Someone polite and customer-first

Position details

• Work location: Bahadurgarh, Jhajjar, Haryana
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Vacancies: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Solar Cleaning India.